FAQ
Frequently Asked Questions
Orders & Shipping
How long does shipping take?
Most orders are processed within 1–3 business days. Delivery times vary by location, but domestic orders typically arrive within 5–10 business days.
Do you offer free shipping?
Yes! We offer free shipping on qualifying orders. Check our current promotions at checkout for details.
Can I track my order?
Absolutely. Once your order ships, you'll receive a confirmation email with a tracking number.
Do you ship internationally?
Yes, we ship to select international destinations. Shipping times and rates vary by country.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery for items in their original, unworn condition with tags attached. Sale items are final sale.
How do I start a return or exchange?
Contact us at our Contact page and our team will guide you through the process.
Sizing & Fit
How do I find my size?
Each product page includes a size guide. When in doubt, we recommend sizing up for a relaxed fit or sizing down for a tailored look.
Do your clothes run true to size?
Our apparel is designed to fit true to size. Refer to the size chart on each product page for the most accurate guidance.
Products & Care
How should I care for my garments?
Care instructions are listed on each product's label and product page. In general, we recommend cold wash and air dry to preserve quality.
Are your grooming products suitable for all skin types?
Our grooming products are formulated for most skin types. Check individual product descriptions for specific ingredient information.
Account & Support
Do I need an account to place an order?
No, you can check out as a guest. However, creating an account lets you track orders and save your preferences.
How can I contact customer support?
Visit our Contact page and we'll get back to you as soon as possible.
Frequently Asked Questions
Orders & Shipping
How long does shipping take?
Most orders are processed within 1–3 business days. Delivery times vary by location, but domestic orders typically arrive within 5–10 business days.
Do you offer free shipping?
Yes! We offer free shipping on qualifying orders. Check our current promotions at checkout for details.
Can I track my order?
Absolutely. Once your order ships, you'll receive a confirmation email with a tracking number.
Do you ship internationally?
Yes, we ship to select international destinations. Shipping times and rates vary by country.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery for items in their original, unworn condition with tags attached. Sale items are final sale.
How do I start a return or exchange?
Contact us at our Contact page and our team will guide you through the process.
Sizing & Fit
How do I find my size?
Each product page includes a size guide. When in doubt, we recommend sizing up for a relaxed fit or sizing down for a tailored look.
Do your clothes run true to size?
Our apparel is designed to fit true to size. Refer to the size chart on each product page for the most accurate guidance.
Products & Care
How should I care for my garments?
Care instructions are listed on each product's label and product page. In general, we recommend cold wash and air dry to preserve quality.
Are your grooming products suitable for all skin types?
Our grooming products are formulated for most skin types. Check individual product descriptions for specific ingredient information.
Account & Support
Do I need an account to place an order?
No, you can check out as a guest. However, creating an account lets you track orders and save your preferences.
How can I contact customer support?
Visit our Contact page and we'll get back to you as soon as possible.